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Frequently asked questions
How long does shipping take?
Orders are usually dispatched within 48 hours. Delivery typically takes 3–7 business days, depending on your location. Tracking details are shared once shipped.
Can I return or exchange an item?
Returns are only accepted if a wrong or defective product is delivered. Please contact us within 48 hours at support@grid11.in of delivery with an unboxing video.
I ordered the wrong size. What now?
Size exchanges are possible only if the requested size is in stock.Please contact us within 48 hours at support@grid11.in. The re-delivery shipping cost must be borne by the customer. We recommend checking the size chart carefully before ordering.
Are your jerseys authentic player-version quality?
Yes. Grid11 sells imported player-version jerseys only — no fan-grade replicas. These are international-grade jerseys made for fans who know the difference.
Where are your products sourced from?
Our jerseys are imported from international manufacturers, including Vietnam and Thailand, known for producing top-tier football and motorsport apparel.
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